We process all orders within 24 hours. You'll receive an email confirmation after checkout and a tracking number once your order ships.

If your order hasn’t shipped yet, we'll gladly help you modify or cancel it. Please contact us at support@cutiecove.store as soon as possible.

Yes! 🌎 We ship worldwide, mainly to North America, Europe, and Australia. Standard delivery takes 7–15 business days depending on your location.

Nope! 💖 All customs duties and taxes are fully covered by us. You only pay the amount shown at checkout — no hidden fees.

You can request a return within 14 days of receiving your order as long as the item is unused, undamaged, and in its original packaging. Certain items (like earrings, underwear, cosmetics, or final sale items) are non-returnable for hygiene reasons.

If the return is due to our mistake (wrong or defective item), we'll cover the shipping. For personal reasons (change of mind, size, etc.), the customer covers the cost.

Yes! We use minimal plastic and eco-friendly kraft packaging. Our goal is to balance cuteness with sustainability in every order.

We curate our items from independent designers and studios worldwide — Tokyo, Seoul, London, and Los Angeles — to bring you globally inspired cute finds.

Yes! 🎁 Add "Gift Wrap" at checkout to receive eco-friendly wrapping with pastel ribbons and a handwritten-style card. Perfect for birthdays and holidays!

You can reach us at service@cutiecove.store. We reply within 24 hours.

Absolutely! Earn points for every dollar spent, referrals, and social follows. Redeem points for discounts at checkout. Learn more on our Rewards page.

Of course! Just leave a message "This is a gift" at checkout. We'll remove prices and include a cute message card. 💌